MYRENTHIX Refund Policy

Introduction

At MYRENTHIX, we strive to provide our customers with the best rental experience possible. We understand that situations can change, and you may need to request a refund. Our refund policy has been established to ensure transparency and fairness while maintaining high standards of service.

Eligibility for Refunds

• Refund requests must be submitted within 30 days of the rental start date.
• Items rented must be returned in their original condition without any damage or excessive wear and tear.
• Services delivered must not have been utilized beyond the initial trial period, if applicable.

How to Request a Refund

To initiate a refund request, please contact our customer service team at [email protected] with the following details:

1. Your full name and contact information.
2. Order or rental reference number.
3. A brief explanation of the reason for the refund request.

Our team will review your request and provide a response within 5 business days.

Processing Refunds

Once a refund is approved, the refund amount will be credited back to the original payment method used at the time of purchase. Please allow 5-10 business days for the refund process to be completed by your financial institution.

Contact Us

If you have any questions regarding our refund policy, please do not hesitate to contact us at: